Privacy Policy

Last updated: 23/10/2025

Welcome to Helen Gulston Pilates. I value your privacy and am committed to protecting your personal information in accordance with UK GDPR and the Data Protection Act 2018. This policy explains how I collect, use, store, and protect your data.

1. Who I Am

Helen Gulston Pilates is a Pilates teaching service run by Helen Gulston, offering classes, workshops, and related wellness activities.

Contact details:
Email: helengulston@hotmail.co.uk
Website: www.helengulstonpilates.co.uk

2. Information I Collect

I may collect and store the following types of information:

  • Personal details: name, address, phone number, and email address

  • Health and medical information: relevant medical history, injuries, conditions, or pregnancy information (to ensure safe and appropriate exercise programming)

  • Emergency contact details

  • Class and payment information (where applicable)

3. How I Use Your Information

Your information is used for:

  • Managing your bookings and attendance

  • Ensuring your health and safety during sessions

  • Providing personalised exercise guidance

  • Contacting you about class updates, schedule changes, or important notices

  • Meeting legal or insurance requirements

I will never use your data for marketing without your explicit consent.

4. How I Store Your Information

All information is stored securely in password-protected systems or locked physical files.
I retain data only for as long as necessary for business, legal, or insurance purposes, after which it will be securely deleted or destroyed.

5. Sharing Your Information

I will never share, sell, or distribute your personal data to third parties, unless:

  • Required by law or regulation

  • Required by my insurance provider for legal purposes

6. Your Rights

Under UK GDPR, you have the right to:

  • Access a copy of the data I hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“the right to be forgotten”)

  • Withdraw consent for data use at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

You can exercise these rights by contacting me at [insert email address].

7. Cookies and Website Analytics

If your website uses cookies or analytics tools (like Google Analytics), include something like this:

My website may use cookies or tracking tools to improve your browsing experience and understand how the site is used. You can adjust your browser settings to refuse cookies if you prefer.

8. Changes to This Policy

This policy may be updated occasionally to reflect changes in practices or legal requirements. The updated version will always be available on my website.

Contact

If you have any questions or concerns about this policy or how your data is handled, please contact me at:

helengulston@hotmail.co.uk